Monday, January 12, 2015

Zendesk integration with Visual Studio Online

If you currently use Zendesk as your Help Desk and Ticketing Management solution and use TFS as your source control repository, you can integrate Zendesk with TFS as outlined here:

http://www.visualstudio.com/en-us/zendesk-and-vso-vs.aspx

Unfortunately, as you can tell from the article, this will only work if you are using the cloud version of TFS (Visual Studio Online).

If you are using an on-premise installation of TFS, unfortunately, you are still out-of-luck for the time being, but you can make your voice heard by voting for this item on the Microsoft UserVoice site to let Microsoft know that you want this feature included in a future release of the on-premise version of TFS: http://visualstudio.uservoice.com/forums/121579-visual-studio/suggestions/2266913-integrate-tfs-with-zendesk

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